FAQ & Help Center

FAQ

General

What is slime?

What is included in my package?

Is your slime edible?

How do I contact customer support?

Shipping & Handling

How can I track my orders & payment?

How long will it take for the order to arrive after the payment?

How do you ship my orders?

What are the payment methods available?

My order was lost during shipment. What do I do?

Do you ship outside of the United States?

Returns, Exchanges, & Cancellations

Do you guys accept any returns or exchanges?

Can I cancel my order?

My slime container came cracked. What do I do?

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